When a customer places an order please follow the below steps
- Step 1: Print the tax invoice for the order
- Step 2: Pack the items and tax invoice of the order in a safe and secure package/box.
- Step 3: Enter the package size and weight details for the order in your dashboard.
- Step 4: Print the shipping label from your orders dashboard. Printing the shipping label will change the order status to 'Ready for Shipment' automatically and the courier will schedule the pickup.
- Step 5: Provide the package to our couriers when they arrive for pick up. The arrival time of the couriers would depend on their daily pick cut off time.
It is recommended that you complete the Steps 1 thru 4 within 24 hours of receiving an order, for prompt order and payment processing.